Shipping and delivery
All orders shipping to a destination outside of the USA are subject to the import duties, fees, and taxes of the destination country.
Delays in delivery may occur if your package is randomly selected by your country's Customs Department or Agency for inspection.
We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. We do not benefit in anyway from these charges and we work very closely with our brokers and carriers to ensure as few delays as possible.
We are not responsible for any duties, fees, or taxes that are incurred during the delivery of your order/package.
Please note that it is your responsibility to obtain any necessary governmental permission and/or documentation for import approval, as well as to verify and pay all import charges including duties, fees, and taxes.
Selecting a Carrier:
We strongly recommend that you choose a carrier that you are familiar with. We offer two options to choose from: FedEx and USPS.
FedEx International offers premium and reliable expedited delivery service to many countries with a delivery time ranging from 1 to 5 business days depending on service you choose. Tracking is available for most destinations and an estimated delivery date is also available. For FedEx specific international shipping information please visit: FedEx Global Trade Manager.
USPS International offers affordable and proven international delivery service to many countries with a delivery time ranging from 3 business days up to 2 months depending on the service you choose but the delivery date is not guaranteed. However, due to the fact that USPS uses the Postal Service for the country of import for final delivery, certain charges are waived for some countries. For USPS specific international shipping information please visit: Index of Countries and Localities.
FedEx and USPS both work to clear your package through Customs and have brokers that work to facilitate the clearance process, but no service can guarantee all packages will reach their final destination